Identified - We are currently experiencing a delay to Tyro Health settlements caused by an industry-wide outage.

While this issue is outside Tyro’s control, we are working closely with the Reserve Bank of Australia (RBA) to support a resolution as quickly as possible. We have been advised that a root cause has been identified, though an estimated resolution time is not yet available.

Important Information:
Support: Our Customer Support teams do not have further information and are unable to assist with settlement-related queries while the outage is ongoing.

Updates: We recommend monitoring this status page (status.tyrohealth.com), which will be updated as soon as new information becomes available.

We sincerely apologise for the inconvenience this causes your business and appreciate your patience.

Jan 27, 2026 - 13:57 AEDT
Partner Integrations (API/SDK) Operational
Funder Integrations Operational
Settlement Partial Outage
Provider Portal Operational
Funder Portal Operational
Tyro Health Website Operational
Help Articles Operational
Tyro Platform Service EFTPOS machine connectivity Operational
Tyro Platform Service Tyro Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
API uptime
Fetching
Jan 27, 2026

Unresolved incident: Delay to Tyro Health Settlements.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026
Resolved - This incident has been resolved.
Jan 19, 15:32 AEDT
Monitoring - A fix has been implemented. Please retry any failed transactions / claims. We will continue to monitor the results.
Jan 19, 13:54 AEDT
Investigating - We are currently investigating this issue.
Jan 19, 12:33 AEDT
Monitoring - We're experiencing an issue impacting customers' ability to process integrated transactions / claims. We're currently investigating.

We apologise for any inconvenience this may have caused.

Jan 19, 12:32 AEDT
Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026

No incidents reported.

Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.