All Systems Operational

Partner Integrations (API/SDK) Operational
Funder Integrations Operational
Settlement Operational
Provider Portal Operational
Funder Portal Operational
Tyro Health Website Operational
Help Articles Operational
Tyro Platform Service EFTPOS machine connectivity Operational
Tyro Platform Service Tyro Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
API uptime
Fetching
Jul 10, 2026

No incidents reported today.

Jul 9, 2026

No incidents reported.

Jul 8, 2026
Resolved - Services should now be operating as normal following the earlier issue affecting a national telephone network provider. If you're experiencing connectivity issues with your EFTPOS terminal, please restart by following these steps https://help.tyro.com/s/article/How-to-reboot-the-Tyro-Pro or by contacting Tyro Customer Support on 1300 00 TYRO (8976).
Jul 8, 18:57 AEST
Investigating - We’re aware of an issue with a national telephone network provider and that some customers may not be able to connect to the 4G network right now to process EFTPOS transactions.

As an interim solution, until service is restored, please try connecting to your ethernet or WiFi network by following these steps: https://help.tyro.com/s/article/How-do-I-change-my-network-connection.

While this issue is outside Tyro's control, we’re actively monitoring the situation and will provide updates as they become available.

Jul 8, 08:42 AEST
Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026
Completed - The scheduled maintenance has been completed.
Jul 5, 06:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 20:00 AEST
Scheduled - WorkSafe Victoria will be performing a system upgrade between Saturday 4th July at 8pm AEST and Sunday 5th July at 6am AEST.

During the upgrade WorkSafe Victoria claiming via Tyro Health Online will be unavailable.

Jul 1, 15:49 AEST
Jul 4, 2026
Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026

No incidents reported.

Jun 30, 2026

No incidents reported.

Jun 29, 2026
Completed - The scheduled maintenance has been completed.
Jun 29, 00:45 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 00:00 AEST
Scheduled - Bupa Information Services will be implementing changes to their core production systems as part of a scheduled release between Monday 29th Jun at 12am AEST and Monday 29th Jun at 12:45am AEST.

During the upgrade Bupa member verification will be unavailable via Tyro Health Online and SDK.

Jun 26, 17:33 AEST
Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.